Good backup service plays and important part in maintaining relationships between truck trailer manufacturing companies and their clients within the transport industry.
Refrigerator trailer manufacturer – Carrier Transicold, recognises the importance of good after market support services and now has its own division that caters specifically to a comprehensive Maintenance and Repair Agreement (CRMA) offered to their customers. This agreement gives Carrier Transicold customers access to maintenance and repair services right across the country. The program includes maintenance, expert diagnosis and repairs through daily, weekly or monthly inspections – by fully trained Carrier Transicold Technicians.
National Service Manager of Carrier Transicold, says that the CRMA offers their customer piece of mind that if any issues arise with their refrigerated trailers, the problem can be attended to wherever the trailer is at any one time. This means that refrigerated transport operators will minimise their risk with respect to the loss of their cold goods cargo and can better manage operational costs over the life of a contract.
Carrier Transicold has sited many refrigerated transport companies operating throughout Australia that are very satisfied with the CRMA program they now offer.
Source: Trailer Magazine
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